Openchat Ai : Build Chatbots With Custom Knowledge Base

1 What Is OpenChat AI ?

OpenChat is like the cool new kid on the block in the world of chatbots. But what sets it apart? It’s not just about automated replies; it’s about creating conversations that matter.

Imagine having a chatbot that doesn’t just respond—it understands. It knows the ins and outs of specific topics you care about. Whether it’s a hobby you’re passionate about, a book you’ve written, or even the intricate details of your business, OpenChat AI is designed to get it.

At its core, OpenChat AI is a platform that lets you build chatbots with a twist. Instead of the usual generic responses, these chatbots pull from custom knowledge bases. Think of it as giving your chatbot a personal library filled with books, articles, and notes on topics you choose. So, every time you or your users strike up a conversation with the chatbot, it’s drawing from this rich, tailored knowledge.

2 What is a Custom Knowledge Base?

A Custom Knowledge Base is like a chatbot’s personal library. Instead of relying on generic information, it’s stocked with specific, curated content that you choose. It’s the difference between a chatbot saying, “I think it’s a fruit” and “It’s a fruit native to South America, known for its vibrant color and tangy taste.”

• Definition: It’s a tailored set of information that a chatbot can access and use to provide answers. Think of it as the chatbot’s personal encyclopedia, but cooler.
• Significance: In the vast world of chatbots, those with a custom knowledge base stand out. They’re not just answering; they’re providing value, making interactions richer and more meaningful.
• Differentiation: While generic chatbots might give you a broad answer, those powered by a custom knowledge base are like experts in specific fields. They don’t just know; they understand.

3 Benefits of Using a Custom Knowledge Base

Alright, so we’ve talked about what a custom knowledge base is. But why should you care? Here’s why:

• Tailored User Experience: It’s like walking into a cafe where the barista knows your name and your favorite drink. The experience is personal, making users feel seen and valued.
• Enhanced Accuracy and Relevance: No more beating around the bush. Get straight-to-the-point, accurate answers that users will appreciate.
• Ability to Integrate Domain-Specific Knowledge: Whether you’re in the world of finance, art, tech, or baking, your chatbot can be an expert too. Feed it the right knowledge, and watch it shine!

4 Building Chatbots on OpenChat’s Platform

Registration and Setting Up an Account:

• First things first! Before you can dive into the world of chatbots, you’ll need to set up an account on OpenChat. It’s quick, easy, and free to start!

Overview of the User Dashboard:

• Once you’re in, you’ll be greeted by a user-friendly dashboard. This is your command center, where you’ll manage and customize your chatbots.

Step-by-Step Guide to Creating Your Chatbot

1. Decide on Your Chatbot’s Knowledge Source:

• Every great chatbot needs a source of knowledge. Think of this as the brain of your chatbot. Here’s where you decide what it knows!

• Website: Let OpenChat crawl your website and extract all the juicy knowledge automatically.
• PDF Files: Got some informative PDFs? Upload them, and OpenChat will scan and extract the information. Remember, on the free plan, there’s a limit of 10 pages or 2MB. Need more? Consider upgrading!
• Codebase: If you’re a developer, this is gold! Provide a link to your codebase, and OpenChat will extract knowledge from it. Imagine a chatbot that understands your code!
• Confluence, Notion, Microsoft 360: These are coming soon! They’ll allow you to automatically extract data from your workspaces.

2. Customize Your Chatbot:

• While OpenChat is busy processing your data, you can customize your chatbot’s character. Do you want it to be strictly by-the-book or a bit more creative?
  • Wise & Strict: This bot sticks to what it knows. It’ll only answer questions based on the knowledge you’ve provided.
  • Knowledgeable: A more flexible bot that tries to be creative with answers, going beyond just the given knowledge.

3. Final Touches:

• You’re almost there! Once the data processing is complete, you’re ready to launch your chatbot. Click on “Open your bot” and watch the magic happen!

Testing and Deploying Your Chatbot

Live Testing on the Platform:

• Before you introduce your chatbot to the world, have a chat with it. Test it out, see how it responds, and make any necessary tweaks.

Embedding Chatbots on Websites or Internal Tools:

• Ready to go live? OpenChat provides you with a simple Javascript code. Embed this on your website, and voila! Your visitors can now interact with your brand-new chatbot.

And there you have it! A step-by-step guide to creating your very own chatbot on OpenChat’s platform. Dive in, experiment, and watch your chatbot come to life!

A couple of things to note:

5 For Developers: Running OpenChat Locally

Setting up OpenChat locally is a breeze, but like any good recipe, you need the right ingredients. Let’s get you started!

Prerequisites

Software Requirements:

• Docker: OpenChat runs in a containerized environment, ensuring consistency across different systems. If you haven’t already, install Docker.

Setting Up Environment Variables:

• Before diving into the setup, you’ll need to configure some environment variables. This is like giving OpenChat a map to understand where everything is. You’ll be updating the common.env file with necessary keys. More on this in the next section!

Cloning and Setting Up the OpenChat Repository

Detailed Git Commands:

1. To get started, you’ll first need to clone the OpenChat repository. Open your terminal or command prompt and enter: